Privacy Policy

This Privacy Policy explains how Giraffe ("we", "us", "our") collects, uses, and protects your personal information when you visit or shop at giraffeofficial.com.

Information We Collect

When you browse our store or place an order, we may collect: your name, email address, phone number, shipping and billing address, order history, and payment details (processed securely by our payment provider — we do not store your full card information). We also automatically collect certain technical information such as your IP address, browser type, and browsing behavior on our site through cookies and similar technologies.

How We Use Your Information

We use your information to: process and fulfil your orders, communicate with you about your orders, respond to customer service requests, improve our website and product offerings, and, where you have opted in, send you marketing communications about new collections and promotions. You can unsubscribe from marketing messages at any time.

Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how customers use our site. You can control cookies through your browser settings, though disabling them may affect your shopping experience.

Sharing Your Information

We do not sell your personal information. We share information only with trusted third parties who help us operate our store, such as our e-commerce platform (Shopify), payment processors, and delivery/courier partners — solely for the purpose of fulfilling your order and operating our business.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information, or ask us about how your data is used, by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@giraffeofficial.com.

Last updated: August 2026.